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order issues

 
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klypto
dragonfoal



Joined: 12 Jun 2013
Posts: 14
Location: Mattoon, IL

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PostPosted: Tue Jul 09, 2013 1:45 pm GMT    Post subject: order issues Reply with quote

I haven't received my order, or heard anything back from the usually prompt people at the store, and I don't see anything in here that says orders would be delayed.
Which in the end is a good thing after me seeing the tsr and sfr scalders and seeing the sfr scalders changing the inking to white assists driving my slight red green color blindness crazy. But I digress.
When should I expect to be able to talk to them? I'd like to change my order and have sent a message about it. Only yesterday but last time I messaged them I got a response before I woke up the next morning.
I know this is a small company and I'm not upset about anything, just impatient lol and would like to know what is up.
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cliffwiggs
SFR Treasurer
Chief Wheedler
SDA - Rules NitPicker



Joined: 25 Jan 2005
Posts: 10555
Location: Cumming, GA - USA

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PostPosted: Tue Jul 09, 2013 2:15 pm GMT    Post subject: Reply with quote

If you care about the details of what happened I can explain in intimate detail, but its not that interesting. Life happens.

Send me the information about the change in your order and I will make sure it gets taken care of.
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TheBloodyHanded
Newbie



Joined: 09 Jul 2013
Posts: 2
Location: Kenosha,WI

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PostPosted: Tue Jul 09, 2013 4:13 pm GMT    Post subject: Order Issue Reply with quote

I ordered on 6/26 (2 separate orders) and on 6/29, I have not received any package or confirmation emails of any kind. Just wondering about the orders.

Thanks,

Mike Schwartz
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cliffwiggs
SFR Treasurer
Chief Wheedler
SDA - Rules NitPicker



Joined: 25 Jan 2005
Posts: 10555
Location: Cumming, GA - USA

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PostPosted: Tue Jul 09, 2013 6:11 pm GMT    Post subject: Reply with quote

I have it in my hand and am taping the box shut now. You will find a little something extra in there. Sorry about the delay, my fault.
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TheBloodyHanded
Newbie



Joined: 09 Jul 2013
Posts: 2
Location: Kenosha,WI

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PostPosted: Wed Jul 10, 2013 1:02 pm GMT    Post subject: Reply with quote

Thanks for such a quick response. Cant wait to get the dice and play. Going to see if I can hook some friends.
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cliffwiggs
SFR Treasurer
Chief Wheedler
SDA - Rules NitPicker



Joined: 25 Jan 2005
Posts: 10555
Location: Cumming, GA - USA

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PostPosted: Wed Jul 10, 2013 3:29 pm GMT    Post subject: Reply with quote

TheBloodyHanded wrote:
Thanks for such a quick response. Cant wait to get the dice and play. Going to see if I can hook some friends.


it seems the world is against me. our mailing scale broke, so by the time we get it replaced it might not be posted until Thursday. I think we missed the mail pickup for today.
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cliffwiggs
SFR Treasurer
Chief Wheedler
SDA - Rules NitPicker



Joined: 25 Jan 2005
Posts: 10555
Location: Cumming, GA - USA

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PostPosted: Mon Jul 15, 2013 12:44 pm GMT    Post subject: Reply with quote

A lot of orders went out last week, If anyone has an issue please let me know via a PM.
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