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Shipping issues

 
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MissTiffany
common



Joined: 05 Apr 2005
Posts: 361

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PostPosted: Wed Aug 10, 2011 9:18 am GMT    Post subject: Shipping issues Reply with quote

Someone made an order and commented that the box has been destroyed when he received it. If you get an order that has the box destroyed, or you have to pay extra to receive it or if anything else happens that could be prevented PLEASE let me know. Send me pictures of your destroyed dice.

I am shipping army cards and need to know if they are not in great condition when you get them!

Keep me in the loop~
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cliffwiggs
SFR Treasurer
Chief Wheedler
SDA - Rules NitPicker



Joined: 25 Jan 2005
Posts: 10555
Location: Cumming, GA - USA

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PostPosted: Wed Aug 10, 2011 11:24 am GMT    Post subject: Reply with quote

unfortunately we can not control what UPS or USPS does with the box when it leaves our hands.

I've toured a UPS sorting warehouse before. They almost literally drop-kick some of those boxes to get them from one semi-truck to another.

Unless you are a 'box' collector, you are going to be throwing the box away anyway. So if the dice are undamaged it is all good.

if you ARE a box collector, please let us know on the order and we will let you know what the extra shipping is to double box the product and give a higher chance of the product packaging arriving undamaged.
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Denimwizard
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Joined: 01 Jan 2011
Posts: 355
Location: Maryland

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PostPosted: Wed Aug 10, 2011 11:27 am GMT    Post subject: Reply with quote

Yeah these guys can be a bit rough on boxes. I have a friend that works for UPS and he has told me the horror stories.
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Skawilly
rare
SDA - Rules NitPicker



Joined: 21 Mar 2011
Posts: 1308
Location: Beaverton, OR

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PostPosted: Fri Aug 12, 2011 2:40 pm GMT    Post subject: Reply with quote

Just trying to ease your stress. I just got my zealots and the box was not only perfect the dice are slick. I ordered a green hunter when I meant to order a green master but that's my bad.
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